Warranty Information.

At California Automatic Doors, we stand behind the quality of our products and services. Your satisfaction and peace of mind are our top priorities, which is why we offer comprehensive warranty coverage on all installations and repairs. Below are the details of our warranty:

Automatic Door Equipment Warranty

  • Micom Door Operators: All Micom door operators installed by CAD come with a 3-year manufacturer's warranty covering defects in materials and workmanship from the date of installation.

  • Parts and Components: Any additional parts (such as door strikes, sensors, or wave buttons) installed by CAD are also covered under their respective manufacturer warranties, typically ranging from 1 to 3 years.

Labor Warranty

  • Installation and Repairs: CAD provides a 1-year warranty on all labor related to door installations and repairs. If any issues arise due to improper installation or service within this period, we will resolve them free of charge.

What Our Warranty Covers

  • Defects in materials, manufacturing, or craftsmanship.

  • Repairs or replacements necessary due to faulty components installed by CAD.

  • Issues related to improper installation or configuration of automatic doors and control systems.

What Our Warranty Does Not Cover

  • Damage caused by misuse, neglect, or failure to follow proper maintenance guidelines.

  • Vandalism, fire, flooding, or other external factors beyond our control.

  • Normal wear and tear of door components (e.g., hinges, seals, etc.).

  • Any work or modifications done by non-CAD technicians.

Warranty Claim Process

  1. Contact Us: If you experience any issues covered under the warranty, reach out to us at 352-229-5379 or via email at brent@CaliforniaAutomaticDoors.com.

  2. Inspection: We will schedule an inspection to assess the problem and verify warranty eligibility.

  3. Resolution: Depending on the issue, we will either repair or replace the defective component or provide additional service as needed, at no cost to you.

For any questions about our warranty, or if you need assistance, please don’t hesitate to contact us. We are committed to ensuring the long-term functionality and reliability of your automatic doors.

📞 Phone: 352-229-5379   📧 Email: info@CaliforniaAutomaticDoors.com